The gardens were beautiful and the pool was refreshing. Teddy, one of the staff members, was outstanding. He performed his duties flawlessly and was a delight to interact with.

Internet worked and had good signal Staff tried to be helpful but they didn't know English so communication was hard

The hotel was old and not well kept Shower was bad The bed was uncomfortable Breakfast was really basic and unappealing Location was not good Too expensive for the facility.

Bicentenario Park was just a few steps away from the hotel. We enjoyed kamico. Free parking onsite was provided...

Lovely gardens, appealing pool, fantastic staff Teddy, great location near cooperativo line, large rooms with comfortable king size bed, top-notch air conditioning.

Don't have any issues at all.

Room Pool

Parking lot Breakfast Shower

Everything was nice, location, rooms, staff. Very convenient

Breakfast was a bit poor, but not bad

This hotel is in a convenient location, only a short distance away from the city center. the rooms are spacious and clean, equipped with comfortable beds and modern bathrooms. the breakfast offers a variety of options to choose from and the staff is friendly and helpful. guests can enjoy the beautiful gardens and relax by the pool.

The hotel's restaurant has limited vegetarian options available on the menu, which can be disappointing for some guests.

We loved the beautiful gardens and the refreshing pool. Our room was spacious and had a comfortable king size bed, top-notch air conditioning and great views. The hotel's location on the Collectivo route made it easy for us to get around this city. Additionally, the hotel offered a nice breakfast buffet on certain days, and the staff were extremely helpful and friendly.

All good.

The gardens were lovely, pool was appealing, Teddy was fantastic, location is convenient, large room with comfortable bed, top-notch air conditioning.

Not one thing.

We love staying at this place whenever we visit this area. The location is very convenient, especially if you're coming from Guatemala. The hotel is right on the cooperativo line from Ciudad Hidalgo, making it an easy stop. The large pool is a great feature, perfect for cooling off and enjoying some relaxation. The rooms are spacious and the king size bed is incredibly comfortable. The air conditioning is top-notch, ensuring a pleasant stay even during hot weather. We also appreciate the recently remodeled and expanded restaurant, which offers delicious meals at reasonable prices. The breakfast buffet on Thursdays through Sundays is a highlight, and if you choose the breakfast included option, you can enjoy a continental breakfast or receive a discount on a full breakfast or the buffet. Another nice touch is the option to grab a to-go coffee from the restaurant's espresso machine. And if you're in the mood for a quick bite, Dominos Pizza is conveniently located across the street.

the stay!

The restaurant unfortunately left a lot to be desired, with mediocre food and poor service. Additionally, the hotel's maintenance could have been better, with some of the facilities looking a bit run-down.

I had a great stay at this hotel. The gardens were beautiful and the pool was perfect for relaxing and cooling off. The staff, especially Teddy, was fantastic and really made my stay enjoyable. They were extremely professional and provided excellent service.

Nothing to be said.

I recently stayed at this luxurious 4-star hotel and was highly impressed with my experience. the location of this venue was perfect for me as it was easily accessible from Ciudad Hidalgo. The large pool and spacious room with a comfortable king-size bed provided enhanced relaxation and comfort during my stay. Additionally, the top-notch air conditioning made sure that the room was always at the perfect temperature. I also appreciated the remodeled and expanded restaurant, which offered reasonable prices and a great breakfast buffet on certain days. The hotel staff was helpful and I particularly enjoyed the convenience of getting delicious coffee to-go from the restaurant.

I would highly recommend this hotel to anyone looking for a comfortable and luxurious stay.

The hotel had decent-sized rooms and the staff was polite. Plus, it was conveniently located near some good restaurants and shops. The free breakfast was tasty and there was a good variety of food to choose from.

The hotel was overpriced for the value offered. The facilities were old and poorly maintained, including a very dirty pool.

We spent our Christmas holidays at a hotel in a tropical location close to Guatemala. the pool was fantastic, and the rooms were clean and comfortable. We also appreciated the free Wi-Fi and the friendly staff who readily assisted with our needs. the convenience of having a store and ice cream shop across the road was also a plus.

The restaurant had limited vegetarian options, and the staff struggled to communicate in English. the location was not ideal for walking around, and the streets were not safe at night, so we had to rely on taxis.